Westbourne Motors: Trusted Vehicle Recovery and Roadside Help Across the South of England
Founded in 1967, westbourne motors has grown from a small local garage into a multi-site operation serving drivers, fleets and motoring organisations across the South of England. Headquartered in Hickstead, West Sussex, the company combines 24/7 control-room coverage with a large, modern recovery fleet and fully equipped workshops. That blend of on-the-road capability and technical know-how makes Westbourne a reliable choice whether you need urgent roadside rescue, scheduled vehicle transport, or specialist assistance after an accident.
Core Specialties at a Glance
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Emergency and non-emergency vehicle recovery
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Roadside assistance and diagnostics
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Accident and off-road recovery
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Mobile and workshop repairs (including tyres and batteries)
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Vehicle transport (single or multi-car, including prestige and classic vehicles)
Westbourne Motors Recovery: Fast, Safe and Professional
When your car or van is stranded, timing and safety matter. Westbourne runs a 24/7 UK control centre that prioritises clear communication and rapid dispatch. Trained recovery professionals are equipped to deal with everything from a simple breakdown to complex extractions.
Emergency Recovery When You Need It Most
If your vehicle has failed in a live lane, on a rural road, or in poor weather, Westbourne’s emergency recovery team focuses first on safeguarding you and your passengers. Expect clear arrival updates, visible safety measures on scene, and careful vehicle handling. Their crews are trained to work efficiently around traffic, uneven verges, and difficult access points to minimise additional risk and disruption.
Non-Emergency Transport and Planned Moves
Not every move is an emergency. Perhaps you’ve purchased a project car, need a track-day collection, or want a non-runner delivered for repair. Westbourne offers scheduled, fixed-price recovery in many postcodes for standard vehicles, plus tailored quotes for anything outside those parameters (such as lowered cars, 4x4s stuck off-road, or heavier commercial vehicles). The aim is predictable pricing, punctuality, and careful loading so your vehicle arrives exactly as it left.
Coverage, Capability and Care
Operating across the South Coast and into surrounding regions, Westbourne deploys a varied fleet—service vans, tilt-and-slide transporters, heavy-duty recovery units, and specialist equipment—so the right tool reaches the right job. Whether you’re in a city centre, a coastal town, or deep in the countryside, the team’s combination of local knowledge and fleet range helps keep response times tight and outcomes smooth.
Westbourne Motors Bolney: A Strategic Support Site in West Sussex
The Bolney site is one of Westbourne’s key regional hubs, serving towns and villages throughout Mid Sussex and beyond. Its location near major routes allows quick attendance in both rural and high-traffic areas—useful during peak hours, holiday seasons, and poor weather.
Why Bolney Matters to Local Drivers
A strategically placed support site means faster arrival and shorter onward transport to workshops or your preferred destination. For motorists in and around Bolney, Haywards Heath, Burgess Hill, Cowfold, Handcross and the A23 corridor, that localisation minimises downtime and towing distances, helping keep costs and disruption in check.
Bolney Contact Snapshot
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Area served: Bolney and wider Mid Sussex
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Typical services: Emergency recovery, scheduled vehicle transport, roadside assistance and workshop coordination
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Bolney line (regional): 01444 882729
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Central control room: 01444 480196
(If you’re in an unsafe location—such as a live carriageway—call immediately so the team can prioritise your job and advise on safety.)
How Westbourne Puts Customers First
Safety-Led Processes
From scene management to load-securement, the company’s processes place safety at the forefront. Crews are trained to control hazards, communicate clearly, and select equipment that prevents secondary damage—especially important for modern cars with sensitive drivetrains, ADAS sensors and low ground clearance.
Transparent Communication
Breakdowns are stressful. Westbourne counters that with plain-English updates, realistic ETAs, and clarity about what happens next—recovery to home or work, onward transport to a dealer or independent garage, or diagnostics and repair in one of their own workshops.
Technical Breadth
Today’s vehicles span everything from motorcycles and classic cars to EVs, SUVs, and light commercials. Westbourne’s mixed fleet and technician training reflect that diversity, so you’re less likely to hear “we can’t move that” and more likely to get a professional, vehicle-appropriate solution on the first visit.
Website, Phone, Headquarters, Founded, Specialties
Website
For bookings, quotes and service details, visit https://www.westbournemotors.co.uk (official site).
Phone
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Central control room: 01444 480196
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Bolney (regional): 01444 882729
Headquarters
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Hickstead, West Sussex (BN6 area) — the company’s operational heart, coordinating recovery, transport and workshop services across the South.
Founded
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1967 — decades of continuous operation have shaped Westbourne’s culture of practical expertise, reliable response, and thorough training.
Specialties (Summary)
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Recovery: Emergency and planned moves for cars, vans and motorcycles
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Assistance: Battery, tyre and roadside mechanical support
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Accident & Off-Road: Complex extractions, winching and secure transport
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Transport: Covered, prestige and multi-car options available
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Workshops: Diagnostics and repair paths that reduce repeat visits
Pricing, Value and What Affects Your Quote
What Typically Drives Cost
Recovery pricing is influenced by distance, vehicle type and condition, access (height restrictions, underground parking, or steep verges), and the need for specialist kit (e.g., for seized drivetrains, deep ditches, or collision damage). Planned daytime moves of standard cars in accessible locations are usually the most cost-effective; emergency or complex recoveries understandably cost more due to urgency, staffing and equipment.
Getting the Best Value
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Share the details: Tell the dispatcher your vehicle’s make/model, exact location, and any known faults.
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Explain access constraints: Low car? Locked in “park”? Underground car park? The right forewarning avoids wasted trips.
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Choose scheduled where possible: If it’s not urgent, a booked slot can often reduce costs and simplify logistics.
How the Process Works (Step by Step)
Emergency Recovery
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Call the control room and confirm you’re safe.
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Provide location, vehicle and issue (e.g., puncture, no start, warning lights).
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Receive ETA and safety instructions (hazard lights, safe waiting point).
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On arrival, the technician assesses: can you be fixed roadside or do you need transport?
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Recovery or repair: the team either resolves the fault on scene or transports you to a destination you approve.
Scheduled Transport
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Request a quote with pickup and drop-off postcodes, vehicle details and timing preferences.
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Confirm the slot (AM/PM or a time window).
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Receive day-of updates with a more precise arrival time.
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Driver completes a condition check, loads your vehicle, and hands off at the destination with the same care.
Westbourne Motors for Fleets and Trade
Why Fleet Managers Use Westbourne
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Consistency: Repeatable processes and professional documentation
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Coverage: Strategic depots and roaming assets for shorter ETAs
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Flexibility: From single incidents to multi-vehicle logistics
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Communication: Centralised control means clear, accountable updates
Dealer, Bodyshop and Auction Support
Dealerships and bodyshops value quick turnarounds; auctions require punctual delivery and careful handling. Westbourne’s fleet mix covers everything from compact transporters to larger carriers, with options for covered moves when discretion matters for high-value stock.
Frequently Asked Questions
Can Westbourne recover motorcycles and low-clearance cars?
Yes. Recovery professionals carry equipment for bikes and low-riders, and can load vehicles with limited ground clearance using ramps, skates and winches to prevent damage.
Do they work with electric and hybrid vehicles?
They do. Procedures account for high-voltage safety, correct towing methods, and manufacturer-specific precautions so EVs and hybrids are handled appropriately.
Will they take me anywhere I choose?
In most cases you can specify a destination—home, trusted garage, dealer or Westbourne’s workshop network—subject to distance and availability.
What if my car is off the road or in a ditch?
Specialist recovery (winching, off-road extraction, accident scenes) is available. Provide photos if possible; that helps dispatch choose the right vehicle and equipment.
Why Choose Westbourne Motors?
Choosing a recovery partner is about more than price. It’s about safety, competence and care. With decades of experience, strong regional coverage, a skilled team and modern equipment, westbourne motors offers a balanced, professional service that gets you moving again—calmly, safely and with minimal fuss. Whether you’re calling from the hard shoulder, booking a scheduled transport, or coordinating fleet support, the company’s blend of reliability, communication and specialist capability makes it a smart choice for drivers across the South.
