Tim Ryan: From PwC Leadership to Head of Technology at Citi

Tim Ryan is a highly respected business leader with an impressive career trajectory that spans multiple decades and positions of increasing responsibility. Having recently transitioned from PwC, where he served as the U.S. Chair and Senior Partner, to Citi, Ryan is now at the helm of technology and business enablement. His leadership style, focus on diversity and inclusion, and passion for integrating human insights with technological advancements have made him a standout figure in the corporate world. This article will explore Tim Ryan’s career journey, his impact at PwC, and his current role at Citi, along with his educational background and honors.
Tim Ryan’s Early Career
Tim Ryan’s journey to the top of the corporate world began with humble beginnings. He started his career in his local grocery store, where he stocked shelves. This early experience, although modest, taught him some of his most important lessons about work ethic, responsibility, and perseverance. These formative years laid the foundation for the qualities that would define his leadership style throughout his career.
Ryan attended Babson College, where he majored in Accounting and Communications. Babson is known for its entrepreneurial focus and strong emphasis on preparing students for leadership roles in business. His educational background equipped him with the necessary tools to navigate the complexities of corporate leadership and helped shape his future at PwC and Citi.
A Distinguished Career at PwC
Tim Ryan’s professional career at PwC spanned over 19 years, during which he held several key positions. His most notable role was as the U.S. Chair and Senior Partner from July 2016 to June 2023. Under his leadership, PwC made significant strides in digital transformation and innovation. Ryan was deeply involved in spearheading the firm’s efforts to integrate technology into its operations, ensuring that PwC remained competitive in an ever-evolving business landscape.
His tenure at PwC was marked by a commitment to fostering a culture of diversity and inclusion. Ryan co-founded the CEO Action for Diversity & Inclusion™, a pledge that has garnered support from over 1,600 companies, demonstrating his dedication to creating more inclusive workplaces. Additionally, he led the firm’s $3 billion investment in upskilling employees, focusing on digital literacy and job training to ensure that the workforce remained relevant in the face of emerging technologies.
Beyond his professional achievements, Ryan also earned recognition for his ability to drive meaningful change and build trust with clients. He was passionate about helping businesses not only meet their goals but also deliver sustained outcomes that would shape a better future for all stakeholders involved. Ryan’s leadership at PwC earned him numerous accolades and made him one of the most influential figures in the business world.
Transition to Citi: Head of Technology and Business Enablement
In June 2024, Tim Ryan made a significant career move by joining Citi as the Head of Technology and Business Enablement. In this new role, he is tasked with overseeing the bank’s technology operations, with a focus on modernization and the adoption of emerging technologies like artificial intelligence (AI). Citi, a global financial services company, is increasingly relying on technology to improve efficiency and deliver better services to its clients. Ryan’s extensive experience in both business and technology positions him well to lead this transformation.
As Head of Technology and Business Enablement, Ryan is responsible for aligning Citi’s technology strategy with its broader business objectives. His leadership in this capacity is crucial as Citi works to stay ahead of the curve in an industry that is rapidly evolving due to technological advancements. Ryan’s ability to bridge the gap between human insights and technology is expected to drive innovative solutions that will enhance the bank’s operations and customer experiences.
Honors and Awards
Throughout his career, Tim Ryan has received several honors and awards for his contributions to the business world. In addition to his role as a thought leader on diversity and inclusion, Ryan has been recognized for his work in shaping the future of the audit profession. In 2012, he was awarded the “Changing the Business Environment – Impact on Stakeholders and the Future of the Audit” award by the Association for Financial Professionals. This recognition reflects Ryan’s forward-thinking approach to the evolving business environment and his impact on shaping best practices in corporate governance.
Tim Ryan’s Leadership Style
Tim Ryan’s leadership style is often described as collaborative, empathetic, and visionary. He believes in the power of bringing people together and fostering an inclusive environment where diverse voices can be heard. This approach has been instrumental in driving the changes he championed at PwC, especially in the areas of diversity, inclusion, and technology. Ryan’s ability to blend human and technological insights has helped him guide organizations through complex transformations, ensuring that they remain adaptable and forward-looking.
Personal Life and Wellness
Outside of his professional life, Tim Ryan is a proud father and is known for his commitment to wellness. He reportedly starts his day with 75 push-ups, 600 sit-ups, and runs 3 miles in under 22 minutes. His dedication to personal fitness is a reflection of his disciplined approach to both work and life, emphasizing the importance of maintaining a healthy balance between professional responsibilities and personal well-being.
Conclusion
Tim Ryan’s career has been defined by his ability to lead through change and drive meaningful transformation. From his early days stocking shelves to his role as the U.S. Chair and Senior Partner at PwC, and now as the Head of Technology and Business Enablement at Citi, Ryan has demonstrated an unwavering commitment to excellence. His focus on integrating technology, fostering diversity and inclusion, and delivering sustained outcomes has made him a respected figure in the business world. As he continues to lead at Citi, his influence on the future of technology and business operations will undoubtedly leave a lasting impact.