Enactor: Empowering Retailers with Next-Generation Unified Commerce
In today’s fast-changing retail world, customers expect seamless, personalised, and consistent shopping experiences across both physical stores and digital channels. Retailers striving to meet these demands often face challenges with outdated systems, fragmented platforms, and inflexible technology. Enter Enactor—a leading provider of unified commerce solutions designed to transform how retailers interact with their customers.
Founded in 2011, Enactor has quickly positioned itself as a trusted name in software development for the retail sector, offering cutting-edge Point of Sale (POS) systems, mobile technology, and omnichannel retail solutions. With headquarters in London and a growing global presence, Enactor has become a key player in redefining the retail landscape.
Company Overview
Enactor at a Glance
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Website: https://enactor.co
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Headquarters: Enactor House, London, United Kingdom
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Founded: 2011
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Industry: Software Development / Retail Technology
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Specialties: Omnichannel POS, Self-Checkout, Mobile POS, Order Management Systems (OMS), Loyalty and Promotions Engines, Unified Commerce
Enactor’s mission is clear: to empower retailers with agile, modular technology that allows them to innovate quickly, serve customers seamlessly, and thrive in a competitive market.
What Is Enactor?
A Next-Generation Retail Technology Company
Enactor is not simply another software provider. It is a forward-thinking technology partner offering a microservices-based platform that gives retailers flexibility and control. Unlike traditional monolithic systems, Enactor provides modular components that can be integrated, extended, and customised to fit any retail environment.
Its Unified Commerce Platform embraces MACH principles:
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Microservices – ensuring agility and independent scaling of services.
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API-first – guaranteeing smooth integration with other retail applications.
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Cloud-native – enabling deployment in private, public, or hybrid cloud environments.
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Headless – offering retailers the freedom to design customer experiences without being restricted by the back-end system.
Enactor’s Key Offerings
In-Store Systems
Next-Generation Point of Sale (POS)
At the heart of Enactor’s innovation lies its POS solution—a modular, cloud-ready platform that supports both traditional tills and mobile devices. Retailers benefit from a consistent interface across touchpoints, ensuring smooth and efficient transactions whether customers are at the counter, on the shop floor, or shopping online.
Mobile POS (mPOS)
Modern shoppers appreciate speed and convenience. Enactor’s mPOS system allows staff to complete transactions anywhere in-store, reducing queues and improving customer satisfaction. Its offline capability ensures business continuity even during connectivity issues.
Self-Checkout
Self-service technology has become a vital part of modern retail. Enactor’s self-checkout solutions combine usability with flexibility, supporting multiple payment methods and delivering the same promotions and loyalty programmes as standard POS systems.
Omnichannel Commerce
Order Management System (OMS)
The OMS lies at the core of unified commerce, enabling retailers to manage complex fulfilment scenarios such as click-and-collect, home delivery, and ship-from-store. Enactor’s OMS ensures stock visibility across channels, helping retailers optimise logistics while meeting customer expectations.
Unified Basket and Promotions
A standout feature of Enactor is its unified basket technology, which allows promotions, loyalty points, and discounts to flow seamlessly across every channel. Customers experience true consistency whether they shop in-store, online, or through mobile apps.
Enactor Toolkit and Low-Code Development
One of Enactor’s strengths lies in its Toolkit—a low-code environment where retailers can design, extend, and connect microservices without complex coding. This empowers IT teams to respond quickly to business needs, reduce reliance on external developers, and accelerate innovation.
Why Retailers Choose Enactor
Flexibility and Scalability
Retailers operate in highly dynamic environments. Enactor’s modular approach means businesses can adopt only what they need and expand later without costly rip-and-replace projects. This flexibility is particularly valuable for international retailers who require regional customisations and fiscalisation.
Seamless Customer Experience
By unifying transactions, promotions, and loyalty programmes across channels, Enactor ensures customers enjoy a consistent journey, increasing brand loyalty and satisfaction.
Global Support and Presence
With offices in the UK, the United States, and Sri Lanka, Enactor provides global support for its customers. Its international footprint reflects its ability to serve both niche retailers and global enterprises.
Enactor’s Recognition in the Industry
Enactor’s innovative approach has not gone unnoticed. The company was shortlisted for POS Technology of the Year at the Retail Systems Awards, a recognition of its excellence in modernising retail technology. Furthermore, Enactor is an active participant in global trade events such as the Retail Technology Show (RTS) in London, IGDS World Department Store Summit, and NRF APAC, where it showcases its MACH-driven solutions to industry leaders.
Future of Retail with Enactor
The retail sector is evolving rapidly, driven by digitalisation, new payment methods, and shifting customer expectations. Enactor is well positioned to lead this transformation with its unified commerce solutions. By adopting a composable, microservices-based architecture, retailers can remain agile, competitive, and customer-focused in an ever-changing market.
Contact Information
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Website: https://enactor.co
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Headquarters: Enactor House, London, United Kingdom
Conclusion
Enactor has become a trusted partner for retailers aiming to modernise their technology and deliver unified commerce experiences. With its next-generation POS systems, mobile and self-checkout solutions, order management, and low-code development toolkit, Enactor gives retailers the flexibility to innovate and the confidence to grow.
For businesses that wish to thrive in the digital age and create seamless journeys for their customers, Enactor offers not just software, but a vision for the future of retail.
