Unveiling the Excellence of CDER Group: Revolutionizing Debt Recovery and Enforcement
The CDER Group is a prominent UK-based organization specializing in enforcement and debt recovery services for both local and central governments, as well as commercial clients. With a reputation for fairness and operational excellence, the organization has carved a unique position in the debt recovery and enforcement sector. Let’s explore the comprehensive offerings, expertise, and impact of this leading organization.
The Foundation of CDER Group
The organization was formed by merging three of the UK’s leading enforcement and debt recovery providers—JBW Group, Phoenix Commercial Collections, and Collect Services. This strategic alliance allowed it to combine unparalleled expertise, innovation, and resources, resulting in a trusted partner for UK Government and commercial clients. Emphasizing “Fairness in Operation,” the group is committed to maintaining ethical standards and best practices in all its activities.
Services Offered by CDER Group
The company provides a wide array of services tailored to meet the specific needs of its clients. These services are categorized into three main segments:
1. Enforcement Services
- Handling council tax collections
- Non-domestic rates recovery
- Parking and road traffic penalties enforcement
- User charging penalties management
With advanced technology and expert teams, the organization ensures efficient and fair enforcement practices.
2. Other Collection Services
- Local authority debts management
- High court enforcement
- Commercial property issues resolution
- Commercial debt collection services
The group’s innovative systems and experienced personnel make it a leader in comprehensive debt collection services.
3. Added Value Services
- Providing arrest warrants
- Conducting property inspections
- Tracing and investigation services
- Delivering training programs
These additional services demonstrate the organization’s dedication to offering holistic solutions for its clients.
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A Commitment to Fairness
Central to the operations of the organization is its Fairness Framework. This principle ensures that every interaction—whether with clients, customers, or employees—is guided by fairness and respect. The Fairness Charter embodies its core belief: “Everyone has the right to be treated fairly.”
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Technological Advancements
The group leverages cutting-edge technology through its enforcement management platform, Hito Edge. This platform enables the organization to:
- Increase collections with minimal impact
- Make intelligence-led decisions
- Enhance operational efficiency
This innovative approach underscores its commitment to modernizing debt recovery and enforcement practices.
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Governance and Ethical Practices
The group is guided by an Independent Advisory Group comprising respected figures from the legal, government, and debt advice sectors. This ensures adherence to ethical standards and transparency in operations. Regular scrutiny and critical assessments reinforce its commitment to best practices.
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Leadership and Vision
The executive team brings together seasoned professionals with decades of experience in the enforcement and debt recovery industry. Led by CEO Nick Tubbs, the team is united in its vision to drive fair engagement and economically responsible approaches to enforcement. Key members include:
- Paul Caddy, Director of Central Government Services
- Andy Cummins, Director of Local Government Revenues
- Carole Kenney, Welfare, Road Traffic, and Road User Charging Director
- Lee Brown, Chief Operating Officer
Their collective expertise ensures the organization remains at the forefront of the industry.
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Accreditations and Achievements
The organization has earned the prestigious Great Place to Work® accreditation, reflecting its commitment to fostering a positive workplace culture. This recognition underscores the dedication to employee well-being and professional growth.
The Role of CDER Group in Society
Beyond its core operations, the group actively engages in partnerships to support vulnerable and disadvantaged citizens. Collaborating with government and industry bodies, it drives improvements in the enforcement sector, ensuring better outcomes for all stakeholders.
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Key Milestones
Since its inception, the organization has achieved significant milestones:
- In April 2016, it became part of Outsourcing Inc., a global leader in outsourced services.
- The successful transition from individual entities to a unified organization in 2020 marked a new chapter of growth and innovation.
Frequently Asked Questions
What is CDER Group?
It is a UK-based organization specializing in enforcement and debt recovery services for local and central governments, as well as commercial clients.
What services are offered by CDER Group?
The company provides enforcement services, debt recovery, high court enforcement, property inspections, and training programs.
What is CDER Group Limited’s focus on fairness?
The organization emphasizes “Fairness in Operation” through its Fairness Framework, ensuring ethical and respectful treatment of all stakeholders.
How can I contact CDER Group?
For inquiries, you can reach the company at 0330 460 5295 or via email at info@contactcder.co.uk.
The Future of CDER Group
As the group continues to expand its reach and refine its practices, it remains committed to innovation, ethical conduct, and exceptional service delivery. By prioritizing fairness and leveraging technology, the organization sets the standard for the enforcement and debt recovery industry.
In conclusion, the CDER Group’s unwavering dedication to fairness, operational excellence, and technological innovation solidifies its position as a leader in the enforcement and debt recovery sector. With a vision to transform the industry, it is poised to achieve even greater heights in the years to come.
